went there with auto a/c not working. was greeted at my car before I even got out. told the technician what the problem was and he told me the fees right up front and had me pull car into bay. filled out information sheet and went to waiting room. tech came in a little while later and explained that they found a bad o-ring, told me it would be a couple of dollars extra, I said that's fine. next thing I knew, my car was brought to the front blowing ice cold air again. was amazed that the price coincided with what I was told upfront. extremely nice group of folks and very reasonable prices. will go back again if needs arise.